INTERNET BILLING POLICY
We at Computer Central realize the growing number of Internet users. Due to this we have devised this policy that will cover all of the billing aspects. We bill on a thirty day basis without exception. Upon signing on to Computer Central, you will be automatically charged for one month even if you cancel the next day and you will be refunded for the remaining month(s). Refunds take 2 to 4 weeks to process.
We bill via e-mail every other month. If you chose a credit card for your method of payment you will not receive this e-mail but will notice the charge on your invoice for the month that it comes due. You will receive an e-mail from the accounting department fifteen days before your bill will come due on the first of the month. You will then have a five day grace period in which to pay your account. At the end of the fifth day, if your account has not been paid it will automatically be suspended. If your account gets suspended due to lack of payment or for an action of your own doing, you will still pay the full amount regardless. At the end of the tenth day, if your account hasn't been paid it will automatically be removed. You then would have to reapply and pay any additional fees to catch up to the thirty day billing cycle.
You can cancel your account at anytime. To cancel your account you must send a written and signed notice of cancellation and what month you want it to be canceled. If you do not cancel your services before the first of the month you will be charged for the full month and may not be entitled to a refund. If you pay by credit card and wanted to cancel but did not send a written and signed letter to us, your credit card will be charged until you send in the written cancellation. Refunds take 2 to 4 weeks to process. This applies to credit cards, check, and cash accounts.
NO EXCEPTIONS
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